Frequently Asked Questions | Fractional Creative

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General

Price

Are there any hidden fees or contracts?

No, there are no hidden fees and no long-term contracts.

Scaling Business

Webflow Development

Can Fractional Webflow replace a full-time developer?

Yes—many clients use Fractional Webflow instead of hiring in-house. You get senior-level developers, consistent output, and direct communication, without paying for benefits, downtime, or management overhead.

Scaling Business

Web Design

Can Fractional replace a full-time designer?

For many teams, yes. You get consistent, senior-level output and direct communication—without salary, benefits, or recruiting delays.

General

Services

Can I choose only design or only Webflow development?

Yes, you can subscribe to design-only, Webflow-only, or combined plans depending on your needs.

General

Process

Can I pause my subscription if I don’t need work for a while?

Yes, you can pause or cancel anytime with no penalties.

Scaling Business

Webflow Development

Can I pause or cancel anytime?

Absolutely. Each plan runs on a flexible 30-day cycle, and you can pause or cancel anytime before renewal. This gives you full control over your budget while keeping expert help on standby when you need it.

Scaling Business

Web Design

Can I pause or cancel anytime?

Yes—plans run in 30-day cycles. You can pause or cancel anytime before renewal, giving you full budget control.

Scaling Business

Comparison

Can I pause or cancel my plan anytime?

Absolutely. All plans run on flexible 30-day cycles. You can pause or cancel anytime, and your plan will remain active until the renewal date.

Scaling Business

Ad Management

Can I pause or cancel my plan?

Yes. All plans are flexible 30-day cycles, so you can pause or cancel anytime before renewal—ideal for seasonal or variable ad budgets.

SiteSecure

Price

Can I switch between SiteSecure and SiteSecure+?

Yes, you can upgrade or downgrade your plan anytime.

New Business

Price

Can I switch from a one-time setup to a subscription later?

Yes, you can upgrade to a subscription whenever you’re ready.

General

Price

Can I upgrade or downgrade my plan at any time?

Yes, you can adjust your subscription whenever your needs change.

SiteSecure

Services

Can SiteSecure work on a website not built by Fractional?

No, SiteSecure is exclusive to websites designed and built through Fractional Creative.

Scaling Business

Price

Can we add extra services outside the subscription?

Yes, additional services like SEO, consulting, or advertising can be added to any scaling plan.

New Business

Services

Can you help me design my logo or branding?

Yes, branding and logo design can be included in your setup.

Scaling Business

Services

Can you integrate my website with tools like HubSpot or Salesforce?

Yes, we can integrate your site with CRMs, marketing tools, and other third-party platforms.

New Business

Process

Can you transfer the website to me if I decide to manage it myself?

Yes, we can transfer it to your Webflow account or provide code files.

Scaling Business

Comparison

Do Fractional plans replace full-time employees?

Fractional can replace full-time employees in some circumstances — many clients use Fractional plans instead of hiring in-house teams to capitalize on the flexibility and expertise we offer. However, if you need someone to sit on meetings every day then a full-time employee may be best for you.

New Business

Process

Do I get to review the website before it goes live?

Yes, you’ll review and approve the site before launch.

SiteSecure

Services

Do I need SiteSecure to host my website?

Yes, all Fractional-built websites require a SiteSecure plan for hosting and security.

General

Process

Do I need technical knowledge to work with you?

No, we handle the technical details so you can focus on running your business.

New Business

Price

Do I need to pay for my domain separately?

Yes, domains are purchased separately but we set them up for you.

Scaling Business

Services

Do you handle complex websites or only small business sites?

We specialize in both — from small business websites to complex, enterprise-level Webflow builds.

New Business

Services

Do you help with setting up a domain and email accounts?

Yes, we can set up your domain and guide you on business email options.

Scaling Business

Process

Do you offer dedicated project managers?

Yes, scaling business plans include a dedicated project lead for communication and coordination.

New Business

Process

Do you offer ongoing updates and maintenance?

Yes, SiteSecure+ covers updates, events, and marketing needs.

General

Services

Do you provide SEO or marketing services as well?

Yes, we offer quarterly SEO subscriptions and advertising plans to help businesses grow.

Scaling Business

Services

Do you provide design systems or brand guidelines for scaling teams?

Yes, we can create scalable design systems to maintain brand consistency across all platforms.

New Business

Services

Do you provide hosting and SSL certificates?

Yes, hosting and SSL are included through our SiteSecure plans.

Scaling Business

Services

Do you support custom development beyond Webflow?

Yes, we provide consulting and development support for advanced integrations and custom needs.

General

Services

Do you work with businesses outside of Canada?

Yes, we work with clients worldwide.

SiteSecure

Services

Does SiteSecure include backups?

Yes, we include regular backups to ensure your website is safe and easily restorable.

Scaling Business

Ad Management

Does the fee include ad spend?

No. The $1,999 fee covers campaign setup, optimization, and reporting. Ad spend is paid directly to Google and Meta by you (we will also help set this up!), keeping your budget transparent and under your control.

SiteSecure

Process

How do I sign up for SiteSecure?

After your website build is complete, you’ll be offered SiteSecure or SiteSecure+ as part of your launch package.

General

Process

How do I submit requests for design or development work?

All requests are submitted through your client portal, where you can track progress.

Scaling Business

Price

How do scaling business plans differ from new business plans?

Scaling plans are designed for companies with higher-volume needs, offering more capacity and flexibility.

Scaling Business

Process

How do you work with internal marketing or dev teams?

We collaborate seamlessly with in-house teams, acting as an extension of your staff without the overhead.

Scaling Business

Web Design

How does it compare to a design agency?

Agencies often charge $6K–$12K/month retainers and work in multi-week sprints. Fractional delivers similar quality for about half the cost - with faster turnarounds and no lock-ins.

Scaling Business

Webflow Development

How does it compare to hiring a Webflow agency?

Agencies often charge $8K–$15K/month retainers and work in multi-week sprints. Fractional Webflow Development delivers the same level of quality for about half the price, with faster turnaround times and no long-term commitments.

Scaling Business

Ad Management

How does it compare to hiring an agency?

Agencies charge retainers plus a percentage of ad spend. Fractional offers the same expertise for a flat rate, faster turnaround, and no long-term contract.

Scaling Business

Price

How does the cost compare to hiring a full-time employee?

On average, clients save up to 56% annually compared to a full-time hire with salary and benefits.

General

Process

How does the subscription model work?

You pay a flat monthly or quarterly fee for unlimited tasks with an average 48-hour turnaround.

General

Price

How does your pricing compare to hiring a freelancer or agency?

On average, clients save up to 56% compared to hiring full-time staff or agencies.

Scaling Business

Webflow Development

How fast are typical turnarounds?

Most tasks are completed within 48 hours, depending on complexity. You can submit unlimited requests, and each is handled in order of priority to keep projects moving efficiently. A typical 48-hour task might be a fully built, responsive landing page, developed and ready to launch.

Scaling Business

Web Design

How fast are typical turnarounds?

Most requests are completed within 48 hours, depending on complexity. You can submit unlimited requests and we handle them by priority to keep work moving.

Scaling Business

Ad Management

How fast will I see results?

Most clients see improved performance within the first 30 days due to structured testing, stronger tracking, and ongoing optimization.

New Business

Process

How long does it take to launch a new business website?

Most new business websites launch within 2-3 weeks.

Scaling Business

Comparison

How much can I save with Fractional Creative?

Most clients save 50–80% compared to hiring full-time employees or traditional agencies. Our flat monthly pricing makes it easy to predict costs and scale as your business grows.

SiteSecure

Price

How much does SiteSecure cost?

SiteSecure is $199/month, and SiteSecure+ is $249/month.

General

Price

How much does a monthly plan cost?

Our design plan is $3,500/month and our Webflow plan is $4,500/month.

New Business

Price

How much does it cost to get my business online with Fractional Creative?

Our small business website setup starts at an affordable flat rate, with add-ons available.

SiteSecure

Process

How often are updates and security patches applied?

We monitor your site continuously and apply updates as soon as they’re needed.

Scaling Business

Comparison

Is Fractional Creative a good fit for small or scaling businesses?

Yes. Fractional Creative is built for growing teams that need consistent, high-quality work without expanding overhead. Whether you’re scaling up or tightening budgets, we fit where you need us.

New Business

Price

Is SiteSecure included in the initial build price?

No, SiteSecure is optional but recommended for ongoing hosting and updates.

General

Services

Is SiteSecure included with every website build?

No, SiteSecure is a separate subscription but can be added after your website is built.

New Business

Services

What do I get if I choose the website-only plan?

You’ll receive a fully responsive, SEO-ready website designed to get your business online quickly.

SiteSecure

Process

What happens if I don’t subscribe to SiteSecure?

You’ll need to manage hosting, SSL, and updates on your own, and Fractional won’t be able to provide support.

New Business

Process

What happens if I want to make changes after the site is launched?

You can request changes via subscription or manage them yourself if we transfer the site.

Scaling Business

Ad Management

What is Fractional Ad Management?

It’s a 30-day subscription that provides expert management of Google and Meta campaigns. You get setup, optimization, tracking, and reporting for one flat monthly fee.

Scaling Business

Web Design

What is Fractional Web Design?

A 30-day subscription that gives you access to senior designers for ongoing website assets, landing pages, and UI updates—without hourly billing or long contracts.

Scaling Business

Webflow Development

What is Fractional Webflow Development?

Fractional Webflow Development gives businesses on-demand access to senior Webflow experts without hiring full-time or signing agency contracts. It’s a 30-day plan that covers ongoing builds, updates, and optimizations for one flat monthly fee.

SiteSecure

Services

What is SiteSecure?

SiteSecure bundles hosting, SSL, security, and updates into one predictable monthly payment.

Scaling Business

Comparison

What makes Fractional Creative different from agencies or freelancers?

Fractional Creative offers flexible 30-day plans—no contracts, no hourly billing, and no retainers. Giving you agency-level quality without the overhead or commitment.

New Business

Price

What payment methods do you accept?

We accept credit cards, bank transfers, and major online payment platforms.

General

Services

What services does Fractional Creative offer?

We provide subscription-based design, Webflow development, SEO, consulting, and bundled website management solutions like SiteSecure.

Scaling Business

Webflow Development

What type of work is included in a Fractional Webflow plan?

Your plan covers Webflow design adjustments, new page builds, CMS setup, component updates, and QA testing. It’s ideal for ongoing marketing updates, product pages, and website maintenance.

Scaling Business

Web Design

What type of work is included?

Web page and section designs, landing pages, UI components, design systems, conversion assets (hero blocks, pricing, FAQs), and asset prep for handoff to your development team.

Scaling Business

Comparison

What’s included in a Fractional plan?

Each plan includes ongoing work requests, revisions, and strategy within your service scope—whether that’s design, Webflow builds, or ad management. Everything is handled by verified specialists.

Scaling Business

Ad Management

What’s included in the plan?

Your plan includes one Google Performance Max campaign, one Meta campaign, one Meta remarketing campaign, pixel setup, weekly reports, and a monthly report & review call.

Scaling Business

Process

What’s the average timeline for larger projects?

Most larger builds take 4–8 weeks depending on complexity and the number of requests.

General

Process

What’s the average turnaround time for tasks?

Most requests are completed within 48 hours.

SiteSecure

Services

What’s the difference between SiteSecure and SiteSecure+?

SiteSecure covers hosting, SSL, and security, while SiteSecure+ also includes ongoing updates like menu changes, promotions, or event launches.

General

Price

What’s the difference between monthly and quarterly subscriptions?

Monthly covers ongoing tasks, while quarterly covers bundled services like SEO or advertising.

New Business

Services

Will my business automatically show up on Google Maps?

Yes, we add your business to Google Maps during setup.

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